Rentals
How do bouquet rentals work?
It's easy! 3 quick steps et voilĂ :
Choose & order your bouquetSelect and order your favorite bouquet - with or without matching vase. Once you've placed your order, our master florist gets to work. Need advice on what would look best in your interior? Email us a photo at hello@bloomandwolf.com and we'll think along!
Enjoy your bloomsThe pre-arranged bouquet is delivered to your home. You pay a fixed amount per month and can keep the flowers as long as you want. Enjoy!
Swap your bouquet for a new oneReady for a new look? Choose a new bouquet and we'll create and deliver it for 15 Euro. Going forward, you'll pay your new bouquet's monthly price. Please note that rentals are currently available in North Holland (excl. Texel), South Holland, Utrecht, and West Brabant. One-off purchases are available in all of the Netherlands and the rest of Europe.
Can I also purchase a bouquet instead of renting one?
Yes. We do recommend renting as we often hear that people love changing it up vs. being âstuckâ with one bouquet. But of course, everything is for sale ;) Youâll find the âBuyâ button on the product pages of our bouquets.
Can I choose to buy the bouquet I am currently renting?
Yes, you can. Please send us an email at hello@bloomandwolf.com and we will come back to you with a proposal.
How often do your collections change?
Our collections are updated 4 times a year, based on the season. We also offer a base collection that is always available, no matter the season.
Delivery & returns
Is delivery free?
Delivery is almost always free. This applies to:
All purchases over âŹ50 within the Netherlands
Samples
All rental bouquets
For purchases under âŹ50, we charge âŹ6.95, and for deliveries within Europe, we charge âŹ15 per delivery.
What is the delivery area for rental and/or sale bouquets?
For consumers, we have a core delivery area for rental bouquets. Our core delivery area includes North-Holland, South-Holland, Utrecht and West-Brabant. In the near future, this area will be expanded to cover the whole of the Netherlands. However, we already deliver sale bouquets throughout the Netherlands, and they are shipped via regular mail.
For businesses, we deliver both rental and sale bouquets across the whole of the Netherlands.
How will my bouquet be delivered?
We always ensure your flowers arrive in perfect condition. Within our core delivery area, we offer our own Bloom & Wolf white glove delivery service. To reduce our climate footprint, we do not box our flowers.
On the day of delivery, one of our drivers will arrive at your home. You can choose to have him/her place the bouquet in your home or leave it at the door - whichever you prefer. Our delivery staff wears gloves to avoid any staining on the vases while handling them. Is the delivery a swap of your current bouquet? Our driver will place the new bouquet on the spot of your current bouquet and take the latter with him so that someone else can enjoy the flowers!
Outside of our core delivery area, we deliver by regular parcel service.
What if I donât like my bouquet?
We promise that receiving our bouquets is a delight. So if something isnât 100% perfect, our team will go above and beyond to help you. Please contact us at hello@bloomandwolf.com and weâll make sure to swap it for a bouquet of your choice. Rather have your money back? This is possible within 14 days.
Billing
What payment methods do you accept?
We accept IDEAL and Creditcard. If youâd prefer a different payment method, please contact us at hello@bloomandwolf.com and weâll try to get it added.
When will my first payment be deducted from my account?
The first payment period for a rental is paid in advance upon checkout in our shop. Your rental period starts on the date the bouquet is delivered. From then onwards, the amount will be deducted from your account automatically.
Sustainability
Why are silk flowers a better choice for the planet?
We donât claim that silk flowers are perfect, but they are much less damaging to the environment than fresh-cut flowers. They demand less water, no pesticides, and cause substantially fewer carbon emissions. About 85 times less, to be specific. And most importantly, they last much, much longer (and by that we mean: they outlast most relationships. That much longer). And our rental model is circular, of course!
Are fresh-cut flowers bad for the planet?
Fresh-cut flowers have a substantial climate footprint. There are various factors at play. Most significant is the energy that goes into the intensive farming of fresh flowers. Greenhouses and refrigerated transportation cause large amounts of carbon emissions. Furthermore, flowers demand a lot of water and pesticides in order to keep them fresh and beautiful. For example, a single rose needs about 12 liters of water and a multitude of pesticides.
Flowers
Where are the flowers sourced from?
We are perfectionists, so we only select the best flowers available on the market. Our suppliers are all over Europe, where we handpick the best flowers each season.
Do they look like real flowers?
We are perfectionists, so we only select the best flowers available on the market. Many of our flowers even have a real-touch layer, which means they even feel real.
What about the smell? I love the smell of flowers so much.
Bloom & Wolf flowers smell wonderful, which makes for a product of the very highest quality. With your order, you will receive a small diffuser with our scent, which you can spray onto the flowers every ±2 weeks for an optimal experience.
Can I order a bouquet without a vase?
Absolutely. We recommend ordering a bouquet including its matching vase, because our master florist carefully designs each object with a particular vase in mind. That said, of course, you can order the bouquet without vase if you'd like to match it with your own vase.
Business Membership
How do business memberships work?
Itâs easy! Three quick steps and voilĂĄ:
Select a membership: Petit, Classic, or Masterpiece. Depending on your style and space.
Choose how often youâd like to swap your bouquet: every 1, 2, or 3 months.
Select the bouquet you wish to start your membership with.
From here we take care of the rest. We offer a free white glove service to deliver and set up the bouquet in your business. Together we will find the best spot and make sure the arrangement looks perfect.
We will happily choose your next bouquet for you, unless you'd like to choose yourself (then just email us at hello@bloomandwolf.com). We will deliver at a time of your convenience. During the swap we will take the old bouquet back with us, so no hassle with packages or couriers.
What business memberships do you offer?
Our business memberships offer 3 bouquet sizes: Petit, Classic, and Masterpiece. Each membership comes with various flower arrangements to choose from - our collections will grow as we will add new bouquets every season. The exact dimensions of each bouquet are different, but as a rule of thumb:
Petit (small)
The ideal addition to give your smaller spaces some extra atmosphere. Perfect for small dinner tables, sitting areas, desks, and washrooms.
Classic (medium/large)
Guaranteed to make an impact, these bouquets will become the focal point of any reception desk, concierge table, central seating room, or meeting space.
Masterpiece (Extra Large)
These awe-inspiring arrangements add a dose of atmosphere and character to a large reception desk, welcome room, hall, or boardroom.
Can I switch between business memberships?
Yes - youâre in charge. You can size up or down at any point.
If you'd like to change your membership type, just send us a note at hello@bloomandwolf.com and we'll take care of it for you.
Can I choose which bouquet I will receive next?
Definitely! Most businesses prefer us to do the choosing (zero hassle for you!), but if you'd like to choose your next bouquet yourself, just email us at hello@bloomandwolf.com and we'll take care of it.
Gifts & Giftcards
How does the digital giftcard work?
When you order a digital giftcard, youâll receive an email with a unique giftcard code. The recipient can then choose any product on our website, and fill in the code in the checkout.
The gift card can be used for both one-time purchases and rental bouquets (in that case, the value of the gift card will be spread out across multiple payments).Please note: The Bloom & Wolf delivery area also applies to gift cards. The recipient of the giftcard must live within the Bloom & Wolf delivery area to order a rental bouquet (or provide an alternative address within the delivery area). This delivery area includes North Holland, South Holland, Utrecht, and West Brabant. One-time purchase bouquets can be delivered throughout the Netherlands.
How does the physical giftbox work?
When you order a giftbox, the recipient will receive our beautiful Bloom & Wolf giftbox which includes a a stunning real-touch flower, our signature scent, and a personalized handwritten note.
The box contains a unique giftcard code. The recipient can choose any product on our website, and fill in the code in the checkout.
The gift card can be used for both one-time purchases and rental bouquets (in that case, the value of the gift card will be spread out across multiple payments).
Please note: The Bloom & Wolf delivery area also applies to gift cards. The recipient of the giftcard must live within the Bloom & Wolf delivery area to order a rental bouquet (or provide an alternative address within the delivery area). This delivery area includes North Holland, South Holland, Utrecht, and West Brabant. One-time purchase bouquets can be delivered throughout the Netherlands.
Can I add a gift message to the giftbox?
You can! When you check out, you can leave your message for the recipient in the âNotesâ field. If you purchased a physical giftbox, we willl add your message to the handwritten note inside the giftbox.
If you purchased a digital giftcard, itâs not possible to add a message at this time - weâre working on it!
When will the giftcard be delivered?
Giftbox. If you choose the giftbox, we will send the box the next working day via parcel post.
Digital giftcard. If you choose a digital giftcard, we will send the giftcard within 1 working day to the e-mail address you provided.
Please note: the delivery area is applicable. The gift card receiver can only order a rental bouquet on an address that is within the Bloom & Wolf delivery area. One-time purchases can be delivered throughout the Netherlands.